- Do I have to upgrade to unlock features?
- Yes, capabilities differ by tier. Starter is for personal work; Hobby adds simple collaboration; Basic adds manually supervised team operations; Business is designed for advanced workflows and supported integrations. We confirm capability readiness and resource limits before any paid plan starts. Seats or extra AI credits do not unlock higher-tier capabilities.
- Can we collaborate on Starter?
- Starter is for personal work and includes one workspace seat. Choose Hobby or above when you need simple team collaboration. A meeting guest link does not give someone workspace membership.
- Are the prices per person?
- No. Each monthly price covers the workspace and its included seats. Basic and Business can add seats at ₦1,500 / $1.50 per month; each added seat brings 40 Standard AI credits for a full month. Starter and Hobby can move to a larger plan when the team grows.
- How does the AI allowance work?
- Standard AI credits form one monthly pool shared by everyone in the workspace, not a per-person allocation. Credit use depends on the operation; usage terms and available resource limits are confirmed before activation. Business includes Standard+ model eligibility, while Enterprise access is set by contract. Enterprise premium models require a separate agreement and budget and are metered separately.
- What happens when we use our allowance?
- When the shared Standard AI pool is exhausted, new AI work cannot start until it resets or an approved plan change makes more capacity available. Confirm reset and plan-change terms before activation. You can still manage your workspace records manually.
- Can we buy a credit top-up?
- Standalone credit top-ups are not available in these plans. If introduced later, a product and eligible-workspace rules must be approved first; expiry and proration terms would be confirmed before purchase. Seats or approved credit top-ups never unlock higher-tier capabilities.
- Can we pay in naira or dollars?
- We publish monthly prices in NGN and USD. Choose a currency above to compare plans. Our team confirms available payment methods, applicable taxes and your billing currency before activation.
- Are storage, meetings and processing unlimited?
- No. Storage, meetings, recording, transcription and processing have separate resource allowances. Exact limits and availability depend on the plan and confirmed readiness, so we confirm them before activation.
- When should we choose Enterprise?
- Talk to us for custom capacity, premium models, deployment requirements or an agreed support arrangement. Enterprise pricing and usage terms are provided in a written quote.